Ask Your Data
Interrogate your data in Chat, write better prompts and check the answers.
Asking your first question in Chat
Ask your first question in Snowfire Chat: what to ask, what happens while the answer runs, and how to read the sources behind it.The Prompt Composer
The Prompt Composer in Snowfire: entity chips with @, the Settings menu, Chat Tools for files and templates, the model menu and the quality coach.Writing better questions
Write questions that get better answers in Snowfire: a simple formula, six habits, the prompt quality coach and the Prompting Tutorial.Assisted Prompting
Assisted Prompting in Snowfire: turn it on in Settings or your Profile, and answer the clarifying questions it asks before Chat runs.Web fetch: using sources outside your data
Fetch lets Chat use sources from the web. Turn it on per prompt or in your Profile; Org Admins choose which external sources it may use.Access: what data Chat can use for you
Chat answers only from the data your role and connector access allow. How to see your access level, and who can change it.Chain of thought
Read the chain of thought behind a Snowfire answer: the plain-language steps, how long each took, metric links and the sources used.Why your answers can differ from a colleague’s
Two people can ask the same question and get different answers. Role, connector access, profile, model and memories all play a part.Follow-up questions, saving and sharing answers
Keep a conversation going with follow-ups, edit or rerun a prompt, save answers to Favorites and folders, download them, or share them.What to do when an answer looks wrong
An answer looks off? Check the chain of thought and sources, your access, the metric definition and the connector, then rerun or tell us.
More help topics
Browse the other Help Center categories.
- 5 articles
Getting Started
What Snowfire is, your first session, setup, your team and a tour of the app. - 2 articles
Company
Company metadata and company-wide preferences. - 3 articles
Users
User roles, connector-level access and your own preferences. - 1 article
Admins
What organization admins can do that other users cannot. - 7 articles
Connectors
Connect data sources, watch their health and control who sees their data. - 1 article
Context Explorer
Browse the tables and fields Snowfire can use to answer. - 1 article
Scheduled Prompts
Turn a question into a scheduled prompt that runs on the days you pick. - 5 articles
Metrics
Find, define, trace and fix the governed numbers your teams use. - 3 articles
Signals
Internal, External and Custom Signals, and how to tune them. - 3 articles
Admin & Security
Single sign-on, multi-factor authentication and authenticator codes. - 1 article
Troubleshooting
Collect what support needs when something goes wrong. - 4 articles
Resources
The Prompting Tutorial, release notes, the glossary and app status.
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