Troubleshooting
Collect what support needs when something goes wrong.
More help topics
Browse the other Help Center categories.
- 5 articles
Getting Started
What Snowfire is, your first session, setup, your team and a tour of the app. - 2 articles
Company
Company metadata and company-wide preferences. - 3 articles
Users
User roles, connector-level access and your own preferences. - 1 article
Admins
What organization admins can do that other users cannot. - 7 articles
Connectors
Connect data sources, watch their health and control who sees their data. - 1 article
Context Explorer
Browse the tables and fields Snowfire can use to answer. - 10 articles
Ask Your Data
Interrogate your data in Chat, write better prompts and check the answers. - 1 article
Scheduled Prompts
Turn a question into a scheduled prompt that runs on the days you pick. - 5 articles
Metrics
Find, define, trace and fix the governed numbers your teams use. - 3 articles
Signals
Internal, External and Custom Signals, and how to tune them. - 3 articles
Admin & Security
Single sign-on, multi-factor authentication and authenticator codes. - 4 articles
Resources
The Prompting Tutorial, release notes, the glossary and app status.
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