Skip to content

Walk into the Monday ops review knowing what slipped.

Snowfire connects the tools your operations teams use, keeps one definition of each operating metric, and raises a Signal when a site, team or process slips, with the reason behind it.

Example: Site 4 throughput ran 9% under target for three straight weeks, while overtime rose 22%. Snowfire raises one Signal with both trends and the shift data behind them.

Book a demo

750+ connectorsAbout 24 hours to first lookSOC 2 Compliant

SignalRaised this morningExample

Site 4 throughput is 9% under target for 3 weeks. Overtime is up 22%.

Site 4 throughput

91%vs Target 100%9% under target

Other sites 99%

Why
The same two shifts account for most of the gap and most of the overtime.
Next step
Review shift staffing at Site 4 before the Monday ops review.
From
  • WMS
  • Payroll

The cost of finding out on Monday

For most operations leaders, last week’s results arrive on Monday morning, assembled by hand from field systems, payroll and delivery tools. By then a slipping site has had a week to get worse. The review spends its first half hour reconciling numbers, and the decision about what to fix gets pushed to next week. Questions about what actually drives results wait because nobody has time to pull the data.

Snowfire Internal Signal: one venue’s lane-hour throughput is 9% under target for 3 weeks while overtime is up 22%
Product screenshot: a Signal on one venue’s throughput, 9% under target for 3 weeks, demo data

Our data is spread everywhere? That’s where Snowfire starts.

Pick the operating metrics behind one review. Snowfire connects the systems that feed them, and you get a first look at your data in about 24 hours.

You don’t need a clean warehouse first.

Snowfire Data Management listing a venue chain’s active connectors, such as NetSuite, Salesforce, Toast and UKG, with their health and last sync
Product screenshot: active connectors for finance, sales, point of sale and workforce data, demo data

What Signals flag for Operations

  • Sites and teams behind target.
  • Cost and delivery drift, with the system and step where it began.
  • Overtime, throughput and service levels moving together, so the cause shows up next to the symptom.
  • Outside events that hit operations, such as supplier news and regulation.
Snowfire heatmap of a venue chain’s operations metrics such as food and drink attach per lane-hour, capacity utilization and labor cost, with production yield in red
Product screenshot: operations metrics on the heatmap, one off target, sample data

Two more Examples

  • Example · A supplier problem upstream

    An External Signal flags news about a key supplier, with a link to the story and the supplier details. The same week, an Internal Signal shows lead times on that supplier’s parts rising at two sites. The COO raises both in the weekly review and asks procurement for options before deliveries slip.

  • Example · Two sites, one pattern

    On-time delivery at two sites fell below target for three straight weeks while overtime rose at both. One Signal shows both trends and the shift data behind them, so the review compares the two sites instead of treating them as separate problems.

Before the Monday ops review

Example · Site 4
  1. The SignalSite 4 throughput is 9% under target for 3 weeks, and overtime is up 22%.
  2. WhyThe same two shifts account for most of the gap and most of the overtime.
  3. Before the reviewThe COO asks Chat for last week by site against target.
  4. The reviewThe meeting starts with shift staffing at Site 4, not with whose numbers are right.

How it works, step by step

  1. Connect the tools your operations teams use.Warehouse, field, payroll, delivery and service systems, plus ERP for cost. Snowfire has 750+ connectors, and you get a first look at your data in about 24 hours.
  2. Define the operating metrics once.Throughput, on-time delivery, cycle time and overtime each get one definition, so every site reports the same way and nobody debates the denominator.
  3. Let Signals watch every site.A Signal fires when a site, team or process moves against target, and shows how far it moved and whether the move is good or bad.
  4. Watch outside events too.External Signals track supplier news, regulation and other outside events, with links to the original source and supplier details.
  5. Schedule the Monday brief.Set a recurring brief for the days you need it, such as Monday, Wednesday and Friday, delivered to email or a messaging channel. Run it on demand before an unplanned review.

What each operations leader sees

  • COO: Every site against target in one ranked view, and the two or three slips worth the review’s time.
  • Site and regional leaders: Their own metrics, the trend behind a slip, and the shift, system or step where it started.
  • Finance partner: The cost side of the same slip, from one definition of each operating metric.
  • CEO: The operating changes that should alter the plan this quarter.

Want to see what Snowfire would flag before your next Monday ops review?

Book a demoHow metrics are defined

What IT needs

  • Access to the operations systems behind the first review.
  • Snowfire is SOC 2 Compliant and runs in our cloud, your private cloud (VPC) or on-prem.

Questions

Questions Operations executives ask Snowfire

  • How did each site do last week against target?
  • Where are we behind on delivery, and why?
  • Which shifts account for most of the overtime this month?
  • Our field data arrives late. Does that break it?

    Signals work on the data your systems hold, and metric views warn you when data is older than the default window.

  • Which operations systems do you connect to?

    Snowfire has 750+ connectors across CRM, finance and ERP, warehouses, support and operations tools. Bring your list to the demo.

  • Can the brief go to the whole leadership team?

    Yes. Set it up as a scheduled prompt and it goes to the whole team by email, Slack or Teams.

  • Is it secure?

    Snowfire is SOC 2 Compliant and runs in our cloud, your private cloud (VPC) or on-prem.

  • What does it cost?

    Pricing is Enterprise.

Find out what Snowfire would flag before your next Monday ops review.

Book a demo

Related: Metrics