What it’s for
Chat answers from the data you can access. This article shows how to see what that is, and what to do when data is missing.
Before you start
Your role sets which parts of the app you can open, and your access level on each connector sets which data you can read.
Steps
See the data you can use
- Open the Data access panel in the sidebar.
- Open Connectors and Documents to see each one you can use.
Ask for more access
- If the Data access panel shows 0 connectors, or a Connector Status banner says you have no connector access, choose Review connectors.
- Ask an Admin, or a Data Admin on the connector, to change your access level.
Check and fix
Once your access changes, the Data access panel counts the new connectors and Chat can answer from them.
| Problem | Fix |
|---|---|
| A page shows a message about your access level. | That page needs connector access you do not have. |
| You share a chat with someone who cannot access its data. | Snowfire tells you when it happens. Ask an Admin about their connector access. |