What it’s for
Snowfire connects your systems, keeps one definition of each metric and raises a Signal when something changes inside or outside the company. Interrogate it in Chat, then get scheduled updates by email, Slack or Teams.
A general assistant answers what you put in front of it. Chat works on your connected systems and metric definitions, and Signals raise changes before anyone asks.
Before you start
Snowfire runs in our cloud, in your private cloud (VPC) or on-prem. Snowfire is SOC 2 Compliant. First look at your data in about 24 hours.
To use Snowfire you need an account in your company’s Snowfire. An Admin invites you, or sends you the company invite link.
Steps
Learn the parts
Snowfire is one product. Its four parts share the same connected data and the same metric definitions, so a Signal, an answer and a scheduled update all agree on the number.
- Connectors: 750+ connectors to the systems you run.
- Metrics: Connected data becomes Metrics, each with one definition, so every team starts from the same figure.
- Signals: Signals watch those metrics, plus competitors, news and regulation, and rank what changed by impact.
- Chat: Interrogate any number in Chat. It answers from the same metrics and shows where each figure came from.
- Scheduled prompts: A scheduled prompt runs on the days you pick and delivers the update to email or a connected messaging channel.
Get started
- Complete the initial interview. It tailors your goals, metrics, Signals and daily briefs to your role.
- Admins: set up the environment and connect your first data source. See Setting up your Snowfire environment.
- Take the tour of the main features.
- Ask your first question. See Asking your first question in Chat.
Check and fix
You are set up when Chat answers from your connected data, your favorite metrics show on the Metrics page, and Signals start to arrive.
| Problem | Fix |
|---|---|
| A term is new to you. | Look it up in the glossary. |
| Chat says it cannot reach your data. | Check what you can access. See Access: what data Chat can use for you. |