What it’s for
Your Profile holds the preferences that follow you across Snowfire: how pages look, how new chats start, and where scheduled prompts are delivered.
Before you start
Every user can change their own preferences. Company admins set the regional defaults you start from.
Steps
Open your preferences
- Open the account menu and choose My Profile.
- Open the Preferences tab.
Set appearance
- Full width pages: use the full window width.
- Appearance: System, Light or Dark.
- Syntax highlighting theme: the colors for code blocks and prompts.
- Default chart type: the chart a metric opens with. You can still change it on the metric.
Set chat defaults
These apply when you start a new chat. In a chat, you can still change them from Chat Settings in the composer.

- Syntax highlighting: colors structured sections in your prompt.
- Full width: widens the chat thread.
- Assisted Prompting: asks clarifying questions before your prompt is sent.
- Sequential thinking: breaks complex questions into ordered steps before answering.
- Web Fetch: lets the agent use the web. It shows when your company has it turned on.
- Max lines per cell: how many lines a chat table cell shows before the rest is hidden. Click a cell to read it all.
- Default model: the model new chats start on. Use as default for new chats, in the composer’s model menu, does the same.
Set navigation, tables and lists
- Default landing page: the page Snowfire opens on.
- Show data access in sidebar: shows or hides the Data access panel.
- Rows per page, columns and column sizes: how tables look. Reset table, or Reset all tables, goes back to the default columns.
- Your choice between cards and a table is remembered on each list.
Set scheduled prompt defaults
Pick the default notification channels for scheduled prompts. Email is the default. Slack and Microsoft Teams appear when your company has set them up.
Set language and region
Override your company’s regional defaults under Language & region. See Setting up company preferences.
Account and Executive interview
- Turn on Remember my preferences after sign-out to keep these settings.
- Under Executive interview, choose Bring it back to run the initial interview again. This removes the metrics it favorited, the Signal keywords it added and the daily briefs it created.
Add a memory
- In Profile, open Memories and choose Add Entity.
- Under Entity Details, enter a Name and choose the Entity type.
- Under Observations, enter an observation. At least one is required. Choose Add Observation for more.
- Choose Add entity.

Memories you add show Mine as their source. To change one later, open it from Memories.
Other Profile tabs
- Profile: your details, including your business unit and level. External Signals use them, so keep them current.
- Security: your password, MFA methods and passkeys. See Multi-factor authentication (MFA).
- Memories: what you asked the assistant to remember. Add, edit or delete a memory. Memories an admin seeded for your company are read-only.
- Notifications: turn notices on or off.
Check and fix
Start a new chat to see your new chat defaults in Chat Settings.
| Problem | Fix |
|---|---|
| A chat still uses an old setting. | Chat defaults apply to new chats. Change the setting in Chat Settings for the chat you are in. |
| Web Fetch is not listed. | Your company has not turned it on. See Web Fetch. |
| You cannot edit a memory. | Memories an admin seeded are read-only. |