What it’s for
Context Explorer holds the structured context that grounds Snowfire’s answers, so Chat uses your terms, rules and data the way your company does.
Before you start
Open it from Data Management, on the Context tab.
Steps
Open Context Explorer
- Open Data Management.
- Choose the Context tab.
Find the kind of context you need
- Connectors: context about your connectors, tables and fields.
- Corrections: fixes people gave on earlier answers.
- Decisions: company decisions and policies that answers should respect.
- Dictionary: terms and definitions.
- FAQs: common questions with approved answers.
- Media: diagrams, video and other assets.
- Project Knowledge: definitions, process notes and domain facts.
- Signals: context for Internal, External, Custom and shared Signals.
- SQL Tips: named query templates for common analysis.
- Users: people in Snowfire, as context for prompts.
- Web content: site pages, posts and other links to read.
- Workflows: step-by-step flows that guide multi-step prompts.
Add a term to the Dictionary
- Choose Dictionary, then New.
- Enter the Term and its Definition.
- Add a Category, a Learn more URL, a Weight from 1 to 5 and a Retire date if you need them. Weight sets how strongly the term surfaces in answers.
- Choose Save term.
Work with tables and fields
- Open Connectors to see the context for each connector, table and field.
- To add table or field context, use the connector’s fields page. See Configuring tables and fields.
Control when an item applies
- Always apply in chat: use the item in every chat.
- Access: choose who the item applies to.
- Retire date: the date the item stops applying.
Check and fix
When an answer used custom context, its citations show Data Connector Context.
| Problem | Fix |
|---|---|
| An answer ignores a term or rule. | Check the item’s Access and Retire date, or turn on Always apply in chat. |