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Back to Release Notes
Back to Release Notes
Jun 12, 2026

Help One Click Away, Richer Shares, and Role-Aware Signals

Highlights

This release makes support easier to reach, sharing more useful, and signals more relevant to how you work. A new Get Help menu item puts resources one click away, shared chats can include notes for context, and role switching expands which external signals you can see.

  • Support is closer: a new Get Help menu item puts resources one click away.
  • Shared chats are richer: add a note when sharing to give recipients context.
  • Chat history is more accurate with correct message counts and cleaner handling when conversations are cancelled.
  • The shared chat pullout has a new design that scrolls to the bottom on open.
  • Role-aware signals let you switch roles to see external signals available to different positions.
  • Agent memory of company context is stronger, including basic info, brand, and competitors.

What You Will Notice in the Product

Support access, sharing, and signal visibility are improved.

  • In the Menu, find Get Help to access support resources quickly.
  • On Share, add a note to give recipients context about why you are sharing.
  • In Chat History, message counts are accurate and exclude cancelled conversations.
  • On Shared Chat, the pullout scrolls to the bottom when opened.
  • On External Signals, switch roles to see signals available to different positions.