What it’s for
Every Snowfire metric records where its number comes from, so you can trace it back to the systems that feed it.
Before you start
Open the metric from Metrics, or from a metric link in Chat. Editing SQL is part of the Admin role.
Steps
Trace it on the metric
- Open the metric. Overview shows the description and the formula.
- Open Details to see the source system and the data source range.
- Choose View SQL to see the query behind the number, and rerun it.
- Choose Download data to export the data behind the chart.
- Open History to see how the metric changed.

Trace it from Chat
- Open Sources & Chain of Thought under the answer. Sources lists the tables, fields and filters the answer used.
- Open the chain of thought on the answer. It links to the metrics it used.
- Click a metric chip in the answer to open the metric.

Check and fix
A traced number names its source system, its query, and the tables, fields and filters behind it.
| Problem | Fix |
|---|---|
| History reads No recorded events. | No changes have been recorded for the metric yet. |
| History shows Query failed. | Open View SQL, fix the query and use Validate. |