Slack excels at connecting you to your data and streamlining interactions with your managed Snowfire service, and these articles offer solutions to navigate any challenges you encounter.
This guide addresses issues with Fivetran syncing SharePoint data for Snowfire AI, focusing on the common problem of nested folders not being captured. The primary cause is using Magic Folder Mode, which syncs only top-level files, instead of Merge Mode, which recursively syncs all subfolder contents. Symptoms include incomplete Snowfire query results and low row counts in Fivetran logs.